Last Updated: May 2026
Welcome to Civaro. Your privacy is important to us, and we are committed to protecting your personal information and ensuring transparency about how your data is collected and used.
This Privacy Policy explains how Civaro collects, uses, stores, and protects your information when you visit or make a purchase from our website.
1. Business Information
Business Name: Civaro
Business Address:
Britannic Warehouse,
142 Sand Pits,
Birmingham B1 3RJ,
United Kingdom
Email: support@civaro.uk
Phone: +44 20 7323 5631
2. Information We Collect
When you use our website, we may collect the following information:
Personal Information
- Full name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed securely through payment providers)
Automatically Collected Information
- IP address
- Browser type and device information
- Website usage data
- Cookies and analytics data
3. How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Improve website performance and shopping experience
- Send order confirmations and shipping updates
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
We do not sell or rent your personal information to third parties.
4. Payment Security
All payments are processed securely through trusted third-party payment providers. Civaro does not store full payment card details on our servers.
5. Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember customer preferences
- Analyze website traffic and performance
- Provide a better shopping experience
You may disable cookies through your browser settings if preferred.
6. Third-Party Services
We may use trusted third-party services for:
- Payment processing
- Shipping and delivery
- Website analytics
- Marketing and communication
These providers only receive the information necessary to perform their services securely.
7. Data Protection
We implement reasonable technical and organizational security measures to protect your personal data against unauthorized access, misuse, loss, or disclosure.
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
To exercise any of these rights, please contact us at:
support@civaro.uk
9. Data Retention
We retain customer information only for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce agreements.
10. Children’s Privacy
Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
Civaro may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.
12. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Civaro
Britannic Warehouse,
142 Sand Pits,
Birmingham B1 3RJ,
United Kingdom
📧 support@civaro.uk
📞 +44 20 7323 5631