Last Updated: May 2026
Welcome to Civaro. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our website, you agree to comply with and be bound by the following terms.
1. Business Information
Business Name: Civaro
Business Address:
Britannic Warehouse,
142 Sand Pits,
Birmingham B1 3RJ,
United Kingdom
Email: support@civaro.uk
Phone: +44 20 7323 5631
2. General Use
By using our website, you confirm that:
- You are at least 18 years old or using the website under parental supervision.
- All information provided by you is accurate and complete.
- You will not use our website for unlawful or unauthorized purposes.
Civaro reserves the right to refuse service, cancel orders, or restrict access if any misuse or violation of these terms occurs.
3. Products & Availability
We strive to ensure all product descriptions, images, prices, and availability are accurate. However:
- Product colors may vary slightly due to screen settings.
- Availability may change without notice.
- We reserve the right to discontinue or modify products at any time.
4. Pricing & Payments
All prices displayed on our website are listed in the applicable currency shown at checkout.
We accept secure payments through trusted payment providers. Orders will only be processed after successful payment authorization.
Civaro reserves the right to correct pricing errors or cancel orders affected by incorrect pricing.
5. Shipping & Delivery
We aim to process and dispatch orders promptly. Delivery times may vary depending on destination and courier services.
Civaro is not responsible for delays caused by:
- Customs procedures
- Courier disruptions
- Weather conditions
- Incorrect shipping information provided by customers
Customers are responsible for ensuring shipping details are accurate before placing an order.
6. Returns & Refunds
Customers may request returns or refunds according to our Return & Refund Policy.
Returned items must:
- Be unused and in original condition
- Include original packaging
- Be returned within the specified return period
Refunds are processed after inspection and approval of returned products.
7. Intellectual Property
All website content including:
- Logos
- Product images
- Graphics
- Text
- Branding
- Designs
are the property of Civaro and may not be copied, reproduced, or used without written permission.
8. Limitation of Liability
Civaro shall not be held liable for:
- Indirect or incidental damages
- Loss of profits or business
- Delays beyond our reasonable control
- Technical website interruptions
Our maximum liability shall not exceed the purchase amount paid for the affected product.
9. User Conduct
Users agree not to:
- Violate any laws or regulations
- Submit false or misleading information
- Attempt unauthorized access to the website
- Distribute harmful software or malicious content
10. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how your personal information is collected and protected.
11. Changes to Terms
Civaro reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any updated terms.
12. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of the United Kingdom.
13. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Civaro
Britannic Warehouse,
142 Sand Pits,
Birmingham B1 3RJ,
United Kingdom
📧 support@civaro.uk
📞 +44 20 7323 5631